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Companies and/or Products You Avoid (MERGED)

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fourteenandoh;704291; said:
didn't you say you are staying at desert ridge? there is an in-n-out there now. in fact, in-n-outs are all over phoenix now.
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I'm at a very cheap chain hotel in Tempe.

Lunch yesterday was at Z'Tejas (I liked the one in Austin better).
 
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Papa John's--University Heights, OH is on my shit list right now.

So I place an order for delivery about 10:45 last night, they said it'd be about 45 minutes. My address and phone have been in their computer, unchanged, for at least a decade. After 45 minutes, nothing. OK, it's Saturday night, maybe they're swamped. After an hour, I look out my front door to see the PJ van drive right by my house.

So I call the store which is about 1.5 miles away (I usually do pickup but they close that at 9:45) and am put on hold. This was actually good because the driver made it back in the interim. I ask him why he drove by my house. He said he stopped at the correct address and was told that no order had been placed. I told him that he was not at the correct house because I was the only one there. Then this asshole has the audacity to ask me if I know my own street address and promptly hangs up on me. Convenient, it was midnight--store closed--by this time.

Points where this guy fucked up. Keep in mind, every house on my street has numbers posted out front, and the pizza box has a sticker with the correct address and phone # on it.:
1. Not reading or misreading the address when pulling in to the drive.
2. Not reading or misreading the address from 2 feet away on the porch.
3. If you're told no one ordered, how do you (as the driver) fail to ask the owner if you're at the right address?

4. If you're told you are at the right house but no one there ordered, how do you not call the original orderer's phone to see what happened? Maybe the customer messed up, maybe it was the fault of the guy running the computers at the store, maybe it was a prank.

5. If you're told you're at the wrong address (if he bothered to ask), how do you justify not finding the right address (my street is all of a block) or at the very least, calling the customer's phone to figure out where you should be. Don't sulk back to the store and wait for the customer to make contact when you misread numbers.

6. Don't fuckin ask if a customer knows his own address and don't hang up on them.

I don't know what PJ's policy is regarding 3 & 4. Maybe they tell their guys to get back to the store if they can't make a delivery, but I doubt it. I hope this was just one douchebag idiot employee and that most drivers try to contact their customers if something goes wrong (not to mention having a modicum of respect).
 
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TheStoicPaisano;708927; said:
Papa John's--University Heights, OH is on my shit list right now.

So I place an order for delivery about 10:45 last night, they said it'd be about 45 minutes. My address and phone have been in their computer, unchanged, for at least a decade. After 45 minutes, nothing. OK, it's Saturday night, maybe they're swamped. After an hour, I look out my front door to see the PJ van drive right by my house.

So I call the store which is about 1.5 miles away (I usually do pickup but they close that at 9:45) and am put on hold. This was actually good because the driver made it back in the interim. I ask him why he drove by my house. He said he stopped at the correct address and was told that no order had been placed. I told him that he was not at the correct house because I was the only one there. Then this asshole has the audacity to ask me if I know my own street address and promptly hangs up on me. Convenient, it was midnight--store closed--by this time.

Points where this guy fucked up. Keep in mind, every house on my street has numbers posted out front, and the pizza box has a sticker with the correct address and phone # on it.:
1. Not reading or misreading the address when pulling in to the drive.
2. Not reading or misreading the address from 2 feet away on the porch.
3. If you're told no one ordered, how do you (as the driver) fail to ask the owner if you're at the right address?

4. If you're told you are at the right house but no one there ordered, how do you not call the original orderer's phone to see what happened? Maybe the customer messed up, maybe it was the fault of the guy running the computers at the store, maybe it was a prank.

5. If you're told you're at the wrong address (if he bothered to ask), how do you justify not finding the right address (my street is all of a block) or at the very least, calling the customer's phone to figure out where you should be. Don't sulk back to the store and wait for the customer to make contact when you misread numbers.

6. Don't fuckin ask if a customer knows his own address and don't hang up on them.

I don't know what PJ's policy is regarding 3 & 4. Maybe they tell their guys to get back to the store if they can't make a delivery, but I doubt it. I hope this was just one douchebag idiot employee and that most drivers try to contact their customers if something goes wrong (not to mention having a modicum of respect).
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Dude, if you want pizza in University Hts, screw the chains. Go to Geraci's. Damn fine pizza.
 
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I aviod Arturo Fuente cigars. I was at a Big Smoke in NYC a few years ago, and while I was moving through the crowd, someone bumped me from behind, and I mean hard. As I turned around to see wtf it was, I saw Arturo Fuente in his white ice cream man suit push by me. He didnt even slow down to say excuse me. He makes a good cigar, but f him. I have no time for people w no manners. Havent bought one of his cigars since.
 
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Companies you hate and why...

Hostway. A web hosting company out of Chicago. Horrible customer service. They consistantly lie about ETA and that work was finished. You have to wait on hold for up to an hour and it might take 2-3 calls to get one thing they fucked up fixed.

Nike

Levi Strauss
 
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Dominos Pizza.

Ordered from there the other night. It took them almost two hours to deliver. The driver gave me a dollar off coupon for my next order. I called to let them know that 2 hrs for a delivery was not acceptable. The manager said..."I know, that's why the driver gave you a coupon". :shake:
 
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buckeyefool;562204; said:
Dick's Sporting goods. They have very deceptive ads and when you go to get something in the ad half the time they are out of that product and try to make you get the next thing up, which of course isn't on sale. I'm pretty sure they have some sort of picture up of me after the last time I had to raise hell with them.
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Was looking for my time warner post but found this one instead. So after trying to avoid this store for 2 years, my brother wanted a special softball bag for chritmas, Dicks of course advertised it, but low and behold they don't carry it in the stores. So I order it from online, cussing the entire time that I am giving these people more money. So I order one bag, a few days later a pile of cardboard that was probally a box at one point is one my front porch. Thinking to myself (2 days before christmas) if this thing is ruined I will kill someone, I open the box, and pull out the bag, which at first seems larger than I thought it would be. Low and behold they have shipped my 2 of these softball bags. I go to reach into the box to find out if they charged me for both and I find two more of the bags, and then the receipt. The receipt has only charge me for one. After checking the return details it seems as if I cann't return it to a store and they charge to send things back. So I ended up with 4 of these bags for the price of one, gave one to my brother, one to my nephew and sold the other two......So after a year and a half I finally got my revenge :)
 
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NewYorkBuck;712122; said:
I aviod Arturo Fuente cigars. I was at a Big Smoke in NYC a few years ago, and while I was moving through the crowd, someone bumped me from behind, and I mean hard. As I turned around to see wtf it was, I saw Arturo Fuente in his white ice cream man suit push by me. He didnt even slow down to say excuse me. He makes a good cigar, but f him. I have no time for people w no manners. Havent bought one of his cigars since.
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Should've stubbed your cigar out in his fucking eyeball. Pretty sure that he would have learned some manners from the experience. Of course then he could use the whole, "blind in one eye" excuse for bumping into people.
 
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NewYorkBuck;712122; said:
I aviod Arturo Fuente cigars. I was at a Big Smoke in NYC a few years ago, and while I was moving through the crowd, someone bumped me from behind, and I mean hard. As I turned around to see wtf it was, I saw Arturo Fuente in his white ice cream man suit push by me. He didnt even slow down to say excuse me. He makes a good cigar, but f him. I have no time for people w no manners. Havent bought one of his cigars since.
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That's an amazing story - I hope you don't mind if I still partake... they are my favorites
 
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