I can understand bri's point, but I also realize that some folks can only do this stuff when they have time, taking into account work schedules etc. Then you have morons like the guy who lives behind me......at 9:30 last night, the dipstick decide it was a good time fire up a chainsaw, climb a tree and start trimming. ( alcohol HAD to be involved) He managed to take out the cable lines serving four of us, rendering my cable and internet dark, except for my crappy phone. Time Warner says it will be the middle of the week before they can get it fixed. ASSHOLE!!