Let me start off by saying that banks need to understand something....It's my FUCKING money.....I put it in your institution and I can take it out of your institution.
Secondly, learn some fucking customer service. I come to your institution because I need some financial services. I haven't found a bank yet that understands this. I don't care if it is Wachovia, who I believe is the worst bank out there, 5/3, Chase, or whoever.
We live in an electronic age. I should be able to move money via the internet, phone, branch, whatever without it taking 3 days for you to do whatever voodoo it is that you do behind the scenes. I should be able to move money from my account to my daughters account within the same bank at the drop of a hat.
It shouldn't take you weeks to do a loan when I have about the highest credit score one can have and I have banked with your institution for many years. I shouldn't be able to get a better rate at another bank that I don't even have an account with or with the car dealer through your bank. At least match it....criminy
I hate banks.....
Secondly, learn some fucking customer service. I come to your institution because I need some financial services. I haven't found a bank yet that understands this. I don't care if it is Wachovia, who I believe is the worst bank out there, 5/3, Chase, or whoever.
We live in an electronic age. I should be able to move money via the internet, phone, branch, whatever without it taking 3 days for you to do whatever voodoo it is that you do behind the scenes. I should be able to move money from my account to my daughters account within the same bank at the drop of a hat.
It shouldn't take you weeks to do a loan when I have about the highest credit score one can have and I have banked with your institution for many years. I shouldn't be able to get a better rate at another bank that I don't even have an account with or with the car dealer through your bank. At least match it....criminy
I hate banks.....