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THEWOOD;1717432; said:
yeah I finally got through on apple.com....I really did not want to order over on att.com

The problem for me was I had the iphone in my cart I just could not checkout...I had to keep refreshing and then finally it went through. Hopefully it actually arrives next Thursday. Seems to be a ton of demand for this iPhone.

Apple.com is now telling me:
Your request couldn?t be processed.

We?re sorry, but there was an error processing your request. Please try again later.
 
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THEWOOD;1717432; said:
yeah I finally got through on apple.com....I really did not want to order over on att.com

The problem for me was I had the iphone in my cart I just could not checkout...I had to keep refreshing and then finally it went through. Hopefully it actually arrives next Thursday. Seems to be a ton of demand for this iPhone.

You were just upgrading? I still can't get through, but it sounds like a lot of people are having that problem.
 
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iPhone 4 Order System Collapsed, Suffering Security Breaches
AT&T's iPhone 4 upgrade ordering systems are collapsed. Updating live: Readers are also reporting account security breaches.

The reason for the long lines, however, is AT&T's ordering system. Readers in the comments are reporting that the systems are collapsed everywhere. Here's what our own Kyle VanHemert had to experience this morning:
They're just using some web interface, not the exact same customers are using online, but not much better. It's probably the same servers. Basically, they were getting one pre-order thru every 20 minutes. They said the problem was system wide. Here's how it worked: They just kept mashing on the 'submit' button and getting error after error. On the umpteenth try, it'd go through and then the next step, whatever that was, would get error after error. After a long time, it would finally go through. What's worse is that the first step of the process reups your 2 year contract, so you can't walk away if you get fed up. I had to stick around until it went through, or i'd have a new contract but no subsidized phone.
Truly pathetic. Knowing the interest in every new Apple iPhone, and knowing that there are millions of people eligible for this—admittedly very attractive upgrade—how could this be?
Update 1: Apple's processing system seems to be collapsed too. The reason: The iPhone upgrades depend on AT&T account server.Update 1: Apple's processing system seems to be collapsed too. The reason: The iPhone upgrades depend on AT&T account server.
pdate 2: Some readers are reporting security breaches while trying to access their accounts online. At least two people have ended inside other people's accounts:
From: Eric Paul Mertens
Date: Tue, Jun 15, 2010 at 11:19 AM
Subject: AT&T iphone pre-order wrong account

This morning while trying to pre-order the iPhone 4 through AT&T website, my login brought me to a ‘website unavailable' screen. After a refresh it brought me to the phone upgrade page logged in under a different account, some dude from Lakewood OH!
From: Michael
Date: Tue, Jun 15, 2010 at 11:09 AM
Subject: AT&T security breach

Hello,
I am not sure if this e-mail is going to the correct place but this morning when trying to log in to my at&t account I entered my information and ended up in someone else's account with access to all their information. I feel as though someone could now be logged in to my account. To me, this seems like a huge security breach and at&t is shrugging me off as if it is no big deal and I feel that it is. I just thought with the recent i-pad breach that this one is an even bigger one and I wanted to bring it to your attention.
Thanks,
Michael Staropoli
First image via Business Insider
Wow, ending up inside other people's accounts?
 
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crazy. redbenn did you get an email confirmation from apple? I just have the order ID and confirmation that I printed out after I paid. I also was surprised that they charged my account already, I thought they would wait until shipping.
 
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jwinslow;1717853; said:
You didn't even make it to the second link?

My bad, I just skimmed it. :lol: I'm new to iPhone/At&t...Verizon makes you go to the store and wait an hour or two which is a pain in the ass...I deserve to be dinged. Ding away :lol: Thanks though jw!
 
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jwinslow;1717856; said:
Makes you go to the store for what? Firmware updates? Not with Blackberry or Android.

Yeah I didn't have either of those from Verizon, that's why I wasn't able to do it at home. Oh well, nice that I can just plug it in on Monday and get my phone updated. Thank god.
 
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