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OneBuckeye
Hall of Fame
[ame="http://www.youtube.com/watch?v=tZh9krcasoY"]Ice Cream Sandwich at the 2012 UX Awards, Parsons School of Design - YouTube[/ame]
http://www.bgr.com/2012/06/13/ice-cream-sandwich-google-awarded-user-enterface/
http://www.bgr.com/2012/06/13/ice-cream-sandwich-google-awarded-user-enterface/
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MaliBuckeye
1) Be A Man.
Ok.... sorry to derail things.
I'm a historically satisfied Verizon customer. Been with them for about 12 years, and am the one that convinced my workplace to switch to them from ATT, mostly due to the coverage/quality.
I'm moving to a new house (woot!) and signed up for FiOS. Glad to do so, too... it's the best in our area, and it wasn't available with our rental location. BTN for the WIN!!
So, to sign up and combine everything into one neat package, I wanted to coordinate it all via their One-Bill program- saving $10 a month for "beverage funds" and/or the kid's education. The problem, though, is that the FiOS is in my name, and our cell phones are in the wife's.
So I call to make the switch so that it would all be in my name. While on the phone, the guy tells me that I can actually save a bit of money and get more features by changing to a different plan. So, we do that as well.
Fast forward to last night, when I go into my account and find things are screwed up. In talking with the VzW folks, the deal the dude was "switching" me to doesn't even exist.
So, not only am I not on the new plan that dude set me up for, but my bill has actually gone up. Turns out that my wife had some sort of discount that we lost when we switched over to my name; and she was grandfathered in, so there's no way to get it back.
An hour and a half later, and still no resolution... although, I'm expecting a call back today. Needless to say, my breath is not being held.
In addition, I've got an old dinosaur flip phone that I'm considering getting rid of- it was eligible for an upgrade three freaking years ago. HOWEVER, I'm being informed that I'll still need to pay $30 to upgrade, and that I'm not eligible for a discount on a new phone since the wife received a "free" pos phone when hers broke. So, I "get" to pay $30 to pay $lotsofdollars so that I can have a phone that means that I will give them more money via my usage.
The good news is that my current employer has a discount as well- not nearly as much as the wife's former one (of course), but it includes a discount on data. To be more specific, it's a discount on the "unlimited data plan"... which Verizon phased out last year.
And, finally- I was also informed that the email I got from them on the first of the month about the $30 for 4G of data is no longer valid. Seems they discontinued that right before the Galaxy S3 preorder process began. But of course.
I had one of the numerous customer service reps last night (all of whom are very polite) tell me that all of these changes were based on customer requests and feedback. My response- While Verizon is interested in their customers, they are more interested in getting new ones (as evidenced by better deals for new activation) to grow their business. This is understandable; they are a corporation responsible to their stakeholders. BUT, please just own up to that rather than peeing on my head and telling me that it's raining.
tl;dr version- Verizon may be losing a long time customer. Thanks for letting me vent.
I'm a historically satisfied Verizon customer. Been with them for about 12 years, and am the one that convinced my workplace to switch to them from ATT, mostly due to the coverage/quality.
I'm moving to a new house (woot!) and signed up for FiOS. Glad to do so, too... it's the best in our area, and it wasn't available with our rental location. BTN for the WIN!!
So, to sign up and combine everything into one neat package, I wanted to coordinate it all via their One-Bill program- saving $10 a month for "beverage funds" and/or the kid's education. The problem, though, is that the FiOS is in my name, and our cell phones are in the wife's.
So I call to make the switch so that it would all be in my name. While on the phone, the guy tells me that I can actually save a bit of money and get more features by changing to a different plan. So, we do that as well.
Fast forward to last night, when I go into my account and find things are screwed up. In talking with the VzW folks, the deal the dude was "switching" me to doesn't even exist.
So, not only am I not on the new plan that dude set me up for, but my bill has actually gone up. Turns out that my wife had some sort of discount that we lost when we switched over to my name; and she was grandfathered in, so there's no way to get it back.
An hour and a half later, and still no resolution... although, I'm expecting a call back today. Needless to say, my breath is not being held.
In addition, I've got an old dinosaur flip phone that I'm considering getting rid of- it was eligible for an upgrade three freaking years ago. HOWEVER, I'm being informed that I'll still need to pay $30 to upgrade, and that I'm not eligible for a discount on a new phone since the wife received a "free" pos phone when hers broke. So, I "get" to pay $30 to pay $lotsofdollars so that I can have a phone that means that I will give them more money via my usage.
The good news is that my current employer has a discount as well- not nearly as much as the wife's former one (of course), but it includes a discount on data. To be more specific, it's a discount on the "unlimited data plan"... which Verizon phased out last year.
And, finally- I was also informed that the email I got from them on the first of the month about the $30 for 4G of data is no longer valid. Seems they discontinued that right before the Galaxy S3 preorder process began. But of course.
I had one of the numerous customer service reps last night (all of whom are very polite) tell me that all of these changes were based on customer requests and feedback. My response- While Verizon is interested in their customers, they are more interested in getting new ones (as evidenced by better deals for new activation) to grow their business. This is understandable; they are a corporation responsible to their stakeholders. BUT, please just own up to that rather than peeing on my head and telling me that it's raining.
tl;dr version- Verizon may be losing a long time customer. Thanks for letting me vent.
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MaliBuckeye
1) Be A Man.
jwinslow;2167213; said:
Well, if someone would have posted their full Nexus review like they promised, I wouldn't be in this mess.
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CentralMOBuck
Assistant Coach
MaliBuckeye;2167225; said:Well, if someone would have posted their full Nexus review like they promised, I wouldn't be in this mess.
He said it was an amazing phone. What else do you want?
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MaliBuckeye
1) Be A Man.
CentralMOBuck;2167405; said:
I'm picky.
I figured a guy who works with technology for a living might be able to give us some of the double down low...
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CentralMOBuck
Assistant Coach
Is anybody else considering picking up the Galaxy S 3 this month? My Nexus One has been a champ the last two years, but it's about time to get a new phone.
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FrancisSoyer
Hall of Fame
Still waiting on ICS for my Droid Bionic. Not optimistic they'll ever update it at this point. Might have to go ahead and root that bitch.
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My Motorola/Android phone recently updated on its own and now it shuts down on its own all the time and right in the middle of things. On top of that sometimes it just freezes....
Good shit right there.....
Good shit right there.....
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