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My wife is on her third Subaru and her parents have owned them for years. They are actually very reliable (knock on wood), however, I believe the JD Power survey takes into account interior vehicle layout, which seems pretty subjective. I cannot stand the interior of Subarus as they are not functional at all. For example, if you put a drink in the cup holder you block the air and heat controls and also a portion of the stereo.
I hate the cup holders and the very loud sound when you lock the car, but apparently they've fixed these in the newer models (my Forester is a 2001). When this car dies, I'm getting another Forester -- I love it.
As someone who is a respondent to the JD Powers Initial Quality Studies every year I can tell you their study is complete garbage if you're looking to use it to buy a car. For one, there is no testing of the vehicles involved. It's simply just a series of questions directed at everyday slobs like myself who know very little about automotive engineering. Also, their study is based on short term quality only and focuses on things like how happy you were with the purchasing experience. Therefore, things like appearance and price incentives tend to factor in far more than long term reliability and overall quality. Using JD Powers Initial Quality Study to buy a car would be like using the USA Today Preseason poll to determine who should be in the BCS...okay, not eactly like it, but I'm assuming you get the point.
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You're always going to get bad stories no matter what brand of car you are talking.
Wife has a Saturn, no problems whatsoever.
You're always going to get bad stories no matter what brand of car you are talking.
I have a VW diesel I bought last year. 50 mpg, no problems whatsoever. I drove from NYC to C-bus last year and made it on 3/4 of a tank. Engine lasts 200k w/o need for a teardown too.