So, update. Got someone local to go to the next stop on where this letter would go. Post office says they can’t help and directs us back to Cleveland.
I call the three numbers they give me, 1 rejects the call and the two others I get voicemail. Call the 1-800 number, automated system tells me my case has been successfully closed. WTF!
Get a real person on the line and the lady tells me yes letter is still in transit. Seriously, a 70 mile drive is still in transit a week later??? I asked why my case was closed, since the letter is still missing. She proceeds to reopen the case. I asked for a number to try to call and check on this. It’s the same fricking number the local Post Office gave me.
Ineptitude at its finest….
I call the three numbers they give me, 1 rejects the call and the two others I get voicemail. Call the 1-800 number, automated system tells me my case has been successfully closed. WTF!
Get a real person on the line and the lady tells me yes letter is still in transit. Seriously, a 70 mile drive is still in transit a week later??? I asked why my case was closed, since the letter is still missing. She proceeds to reopen the case. I asked for a number to try to call and check on this. It’s the same fricking number the local Post Office gave me.
Ineptitude at its finest….
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