rocketman
flying low
And it took an hour to get a new one....
Woke up today, opened up my laptop and it was unresponsive. Rebooted it and heard the hard drive click 'o' death going on and I felt nauseous. Called up Apple tech support and I told them what I thought it was and they got right to the point with no useless diagnostics tests. Went to the Apple store and got a new hard drive and a fresh copy of OS X installed in 30 mins.
Couldn't be more pleased and I'm glad I got the extended warranty because the replacement didn't cost me a penny. All the while I was thinking about Clarity's hellish experience with Dell's tech support.
Thankfully all my stuff is backed up on my ipod as well as other network drives, so nothing serious was lost.
Woke up today, opened up my laptop and it was unresponsive. Rebooted it and heard the hard drive click 'o' death going on and I felt nauseous. Called up Apple tech support and I told them what I thought it was and they got right to the point with no useless diagnostics tests. Went to the Apple store and got a new hard drive and a fresh copy of OS X installed in 30 mins.
Couldn't be more pleased and I'm glad I got the extended warranty because the replacement didn't cost me a penny. All the while I was thinking about Clarity's hellish experience with Dell's tech support.
Thankfully all my stuff is backed up on my ipod as well as other network drives, so nothing serious was lost.