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Flash drive problem

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OSUsushichic

OSUsushichic

Fired up! Ready to go!
Whenever to try to plug my SanDisk (2 GB) flash drive into the USB port of my work computer, the entire system restarts itself. Our IT department wasn't much help (they just shook their head and said "wow, that sucks"!). Does anyone know if I can do anything to stop this from happening? I'm working on a laptop and a desktop, so the flash drive is really convenient for transferring files back and forth, but not when the damn thing crashes my entire system!

Any ideas would be appreciated. Thanks!
 
Thump said:
sushi,

I have never heard of that. Is your jump drive damaged?
Click to expand...

Works on my laptop just fine, just not on my work computer. Once the desktop restarts itself, then the flash drive works just fine. It's just that I don't want to potentially lose any documents I'm working on when my computer decides to restart itself (and also that it's a pain in the ass to re-login and reopen all the programs I'm working on).

This is such a huge pain in my ass today. I can usually tap into an unsecure wireless connection in my building (idiots), but today I can't get one. So, I have no internet on my laptop AND my flash drive is giving me fits. I need a beer. :(
 
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OSUsushichic said:
Works on my laptop just fine, just not on my work computer. Once the desktop restarts itself, then the flash drive works just fine. It's just that I don't want to potentially lose any documents I'm working on when my computer decides to restart itself (and also that it's a pain in the ass to re-login and reopen all the programs I'm working on).
Click to expand...

Man, that's beyond me, maybe someone like B-max some of our other resident computer experts can help out. Sorry I'm not much help on this one.
 
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OSUsushichic said:
I can usually tap into an unsecure wireless connection in my building (idiots), but today I can't get one. So, I have no internet on my laptop AND my flash drive is giving me fits. I need a beer. :(
Click to expand...
hmmm... maybe work made a security change... I have seen occasions in which machines were changed so no one could import or export to any device as a security measure... maybe they did it at the same time as plugging the leak on the network...

ahhh.. I feel better... time to go have a beer in Sushi's honor
 
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NJ-Buckeye said:
hmmm... maybe work made a security change... I have seen occasions in which machines were changed so no one could import or export to any device as a security measure... maybe they did it at the same time as plugging the leak on the network...

ahhh.. I feel better... time to go have a beer in Sushi's honor
Click to expand...

Thanks, man. :biggrin:

Our IT guy's eyes about bugged out of his head when he saw that I had a flash drive. He asked me if I was stealing files (jokingly, sorta), and I said I use it for bringing music to work and for storing my newsletter files (since I'm in charge of our newsletter, but they won't give me the software I need--at MIT for Christ's sake!), so I have to use my personal laptop.

I'll probably talk to SanDisk to see if the Indians they've hired have a solution. :)
 
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NJ-Buckeye said:
hmmm... maybe work made a security change... I have seen occasions in which machines were changed so no one could import or export to any device as a security measure... maybe they did it at the same time as plugging the leak on the network...

ahhh.. I feel better... time to go have a beer in Sushi's honor
Click to expand...

That shouldn't cause the PC to reboot when a flash drive is plugged in, and if it actually was a security measure to keep external devices from being used then the flash drive shouldn't work once the PC rebooted. Unless their "security measure" is hosed...

Obviously, if the flash drive works on her home PC, then it's not the flash drive.
 
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MililaniBuckeye said:
That shouldn't cause the PC to reboot when a flash drive is plugged in, and if it actually was a security measure to keep external devices from being used then the flash drive shouldn't work once the PC rebooted. Unless their "security measure" is hosed...

Obviously, if the flash drive works on her home PC, then it's not the flash drive.
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Agreed.. especially the flaw in the security fix... if a reboot circles back and lets you access the drive that initially couldn't plug in correctly.. then it may indicate the IT guys need to go back to mIT again.. :slappy:
 
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OSUsushichic said:
Whenever to try to plug my SanDisk (2 GB) flash drive into the USB port of my work computer, the entire system restarts itself. Our IT department wasn't much help (they just shook their head and said "wow, that sucks"!). Does anyone know if I can do anything to stop this from happening? I'm working on a laptop and a desktop, so the flash drive is really convenient for transferring files back and forth, but not when the damn thing crashes my entire system!

Any ideas would be appreciated. Thanks!
Click to expand...

just a thought, but what drive letters do you have mapped on your PC? I know that i have to disconnect my F drive when i plug something in (because i'm too lazy to change the setting permanently)
 
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1. Have you tried any other devices on the same USB port? If so have they had problems as well?

2. Did you try the device on a different port on your machine?

3. What OS is on the machine?

4. Do you have admin rights to the machine?

OSUsushichic said:
Our IT guy's eyes about bugged out of his head when he saw that I had a flash drive. He asked me if I was stealing files (jokingly, sorta),
Click to expand...

There's nothing quite like sitting in one of the classified areas at the GEAE plant in Cincy doing a data transfer on a machine....looking up and seeing the list of banned items (cameras, camera phones, recording devices etc)...then looking back down at your thumb drive that you have plugged into the user's machine. :biggrin:
 
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Muck said:
1. Have you tried any other devices on the same USB port? If so have they had problems as well?

2. Did you try the device on a different port on your machine?

3. What OS is on the machine?

4. Do you have admin rights to the machine?
Click to expand...

1. Good question. I don't think so, but I will try tomorrow when I get into the office.

2. I only tried plugging it into the two front USB ports on the terminal. There are USB ports in the rear, but they are really hard to get to. I will try that, too.

3. Windows XP

4. Nope. I wish!

Thanks, Muck!
 
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Are the USB ports on board? Or are they like front USB ports on the tower? Any idea if the USB's are USB 2.0?

If the flash drive has a cd with software, ya may wanna install that on the machine, THEN plug the drive in, just in case it's some weird driver problem. Usually when a machine restarts for any reason, it is either overheating, or a driver has crapped out.

Just some thoughts.

2. I only tried plugging it into the two front USB ports on the terminal. There are USB ports in the rear, but they are really hard to get to. I will try that, too.
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Oops, maybe I should read first :) Dont use the front USB's.........use the back ones. The external USB's that are plugged into the motherboard with jumpers are not reliable. For instance if they have the series incorrect, it can cause them not to work, throw errors, and definitely could cause a restart.
 
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