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Do you say "Thank you" to waiters for expected tasks?

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OSU_Buckguy;650432; said:
from my experience as a server, i can tell you that it never bothered me if something was changed. what bothered me is if several items were changed. the more that items are changed, the more that there is a risk for error.
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This is exactly right. The worst thing for the servers though is that my wife knows she's being a pain in the ass but is decent enough to feel bad about it so she makes her requests hesitantly with lots of extra "if it's not too much trouble"s and "your great"s and other filler so by the time she's done the server has almost no chance of knowing what the hell she wants. Sometimes, I'll clarify for her when I can tell the poor sap's lost.
 
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jag, i don't speak for all servers. i considered myself to be a very good server (yes, that sounds arrogant, but it's true; i honestly had about more than 20 customers who requested me at figlio), so i often thought that fussy competitors were opportunities to impress. it didn't always work, but when it did, their satisfaction meant so much more. in fact, the strongest server/customer relationship i had was borne from a bad experience. the customers were extremely disappointed with the cost of a side of pine nuts. long story short, managing to work with them led to having them request me and regularly tipping me 50%. customers who often were disappointed by other servers who were just competent ended up requesting me. also, i would ask for customers names and memorize them, along with what they often ordered and what they liked. at one point, i could give over 50 customers' names.

anyways. just because your wife can be fussy doesn't mean that servers don't like her. how she makes requests is more important than that she makes requests. if she is being somewhat difficult, secretly rolling your eyes toward the server will go a long way.
 
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Dryden;650413; said:
1. She almost always complains about something in every restaurant we go to.
2. She needs to look at the menu at McDonalds, then wants her order customized like we're at a Burger King.

Let me ask this. How many degrees of condiments can you deviate from the way it's offered before you're being a pain in the ass?

Example: A McDonalds cheeseburger comes with ketchup, mustard, pickle and onion.

I think it is perfectly acceptable to order a cheeseburger no pickle, or even a cheeseburger plain. I think it is unacceptable to order a cheeseburger, no ketchup, mustard or pickle, with mayonnaise, lettuce and tomato. :smash:
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Ok.. lets not forget to mention that you order specific condiments while at Rallys. :biggrin:

This is the thing, I have worked in food service (fast food and eat-in restaurants). I have never had complaints directed at my customer service. IMO, when you are in the food service business your goal is to make your customers happy.

So what that your menu says a cheeseburger has ketchup, mustard, pickle and onion. It doesn't have a cheeseburger option with onion only. Who told McDonalds that everybody in the world likes ketchup, mustard, pickle and onion??

I believe a customer has a right to order the type of food that they want. If the owner of this business had a problem with specialized orders, they would probably have a problem keeping customers. I don't believe it is a server or cooks right to get aggravated over specialized orders. They are being paid to perform a service and if that service involves putting in an order for something special, so be it. They wouldn't complalin if the customer were to tell them they were allergic to ketchup, mustard, and pickle would they??

I could go on and on about this. I just expect service at a restaurant to be in line with the company's beliefs. Every place I have been to usually has some kind of motto to make the customers day a little better, or the customer is always right, etc. I am delighted when we go out to a restaurant and our server gives us just enough attention with a smile on their face. I can't stand it when a server comes up with a frown on their face and acts like they are doing us a favor by waiting on us. It is their job! If they do a good job, they will get tipped well.
 
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To the original post (sorry I missed this one first time around), eventhough Im 38, I long for the days of manners of the 40s and 50s. I may be alone with some of these views sometimes, but, yes - I always thank the server whenever they bring me something. I address the man who fills my car as "Sir." I give my seat to women and older gentlemen on the subway or bus. I stand up when a women leaves the table at a nice restaurant. I wear a coat and tie to church. I do not enter my place of work in the morning without my suit jacket on, regardless of how hot it is. All of this is only doing one thing - showing respect for those around you, and of what cost is this to me? Two seconds for saying "thank you"?

Ever watch film of old baseball games from the 40s or 50s? Look at the audience - what do you see? EVERY man has a jacket and tie on. Those where the days where you cheered if a guy made a great play, even if it was the other team. Those were the days were the guy cursing at a player and giving him the finger was escorted out of the stadium. Respect for others was the idea. We just seem to have lost so much of that these days.....
 
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There is such an outrageous sense of entitlement today. If you don't have the manners to thank people for expected tasks then you have never worked any of these jobs or you have forgotten what it was like when you did. It has been probably 15 years since I have but I still have the common courtesy to say thank you.
 
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NewYorkBuck;651459; said:
To the original post (sorry I missed this one first time around), eventhough Im 38, I long for the days of manners of the 40s and 50s. I may be alone with some of these views sometimes, but, yes - I always thank the server whenever they bring me something. I address the man who fills my car as "Sir." I give my seat to women and older gentlemen on the subway or bus. I stand up when a women leaves the table at a nice restaurant. I wear a coat and tie to church. I do not enter my place of work in the morning without my suit jacket on, regardless of how hot it is. All of this is only doing one thing - showing respect for those around you, and of what cost is this to me? Two seconds for saying "thank you"?

Ever watch film of old baseball games from the 40s or 50s? Look at the audience - what do you see? EVERY man has a jacket and tie on. Those where the days where you cheered if a guy made a great play, even if it was the other team. Those were the days were the guy cursing at a player and giving him the finger was escorted out of the stadium. Respect for others was the idea. We just seem to have lost so much of that these days.....
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Fuck off!




j/k :tongue2:
 
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I say "Thank you" to most people.

But maybe it doesn't count. I usually add the word "Bitch" right away. But, in all fairness, I mean it in a good way. Observe:

"I'd like a slab of ribs and a beer. Thank you, Bitch!"
 
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