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You might be expected to clean up a lot of Internet-related mess if you support a group of non-IT people. TrendMicro, a security analyst company, reports from a study that employees supported by an IT group are more likely to visit questionable Web sites and open malicious emails, which means a slew of Internet junk could penetrate your network.
The study, conducted in July, focuses on a total of 1200 users--400 users from each of three countries: the United States, Germany, and Japan. The results indicate users feel confident IT can clean up any Internet mess in which they might find themselves.
Employees believe that IT will keep them safe from viruses, worms, spyware, spam, phishing, and pharming attacks. To combat this mindset, IT must remain multiple steps ahead of its own workforce by beefing up security or schooling users on the risks of certain behavior.
Sixty-three percent of the 1200 surveyed took risks because they knew IT installed security software. Forty percent took risks because they feel IT is there to help with any problems that might arise. Fighting to stay ahead of hackers and all the malware is difficult, but throw in this mindset and the problem has a chance to grow more quickly.