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Customer Service Tip - Don't be a D-Bag

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buxfan4life

buxfan4life

The future's so bright, I've gotta wear... shades.
Saw this on Yahoo and it reminded me of McNeiling, but in a much broader sense.

The demise of Paul and his company Ocean Marketing

Gist of the article is that a customer emailed Ocean Marketing (to be renamed late to Ocean Strategy, then wen t out of business over this affair) about a couple of Avenger controllers for the PS3 and when he could expect them to arrive. Paul starts name-dropping big wigs in the gaming industry and those big wigs take some offense.


Follow up by one of the big wigs whose name was dropped:

Bye-Bye Paul


Then there is this. :lol:

Youtube page about the event



EDIT: At the end of the Kotaku article it lists some other related articles. This one is Paul's "apology". Sounds like he is sorry he got caught being a douchebag rather than being truly sorry for how he acted.
 
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Holy crap! Maybe I'll jog AT&T's customer service down to #2 worst in the world on my list, after this defunct company.

I dunno, tho', he looks like a nice enough guy to me...

A1aChristofoLookslikeaniceenoughguy.jpg


For those gluttons for punishment out there, here's a link to the full text of emails:

http://www.ibtimes.com/articles/273593/20111228/ocean-marketing-paul-christoforo-penny-arcade.htm

What do you guys think? Bi-polar, maybe? Some other chemical imbalance at work? Or, can someone just be born that stupendous a jackass?

It's deeply gratifying to my sense of cosmic justice that he seems to have gotten his...but I'm a bit unsettled by that reality show reference. It seems just a smidge too possible in this world.
 
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Paul Christoforo continues to re-invent his company name as he tries to dodge the [MarkMay] storm spawned by his own asininity, and persists in incorporating the word "Ocean" into it. This after he deep sixed his reputation and consigned his professional future to Davy Jones' locker. If he'd only belayed sending those emails, and edited them a bit so he didn't show his true colors as the colossal horse's dungbie that he is, or not tried to hornswaggle poor customer Dave to begin with, he wouldn't be faced with losing his entire duffle. Clearly, this picaroon deserves whatever he gets. He didn't have enough sense to parley with Mike Krahulik when he had the chance, but instead threatened to give Krahulik the Black Spot, when in fact it was Mike who had the power to put PC into the hempen halter. Anyway, PC earned a good flogging, if not a full-out keel hauling. Couldn't have happened to a nicer coxswain.
 
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