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Cleaning a bad infestation of malware, virii, trojans, rootkits etc

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The other day when I was trying to install software to watch the game (which I terminated because it was full of spyware) I got left with this beaut
h2Gvv.jpg


Anyone know what it is and how to get rid of it? I know it's a hijacker but I can't find where it's hiding. It's not listed under add/remove programs. I don't even know what name to look for
 
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DubCoffman62;2216938; said:
Yep, I had it before but when I reinstalled windows I forgot to get it. I have it now.
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Is that what comes up when you open your browser? If so, it's probably an add on/extension. Just like adblock is an add on, or xmarks, or useful add ons. Yet what they do is change your homepage and make your default search their search. Just remove the add on from your browser (google how to do it for your particular browser).

Now, if it's an actual program running on your computer, then you will need to launch in safe mode no internet then run malwarebytes or a similar program to get rid of it. Since it's malware it of course is going to hide ways to unistall it you won't find through usual Windows means. Heck, I know some legit programs that do that.
 
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scott91575;2217117; said:
Is that what comes up when you open your browser? If so, it's probably an add on/extension. Just like adblock is an add on, or xmarks, or useful add ons. Yet what they do is change your homepage and make your default search their search. Just remove the add on from your browser (google how to do it for your particular browser).

Now, if it's an actual program running on your computer, then you will need to launch in safe mode no internet then run malwarebytes or a similar program to get rid of it. Since it's malware it of course is going to hide ways to unistall it you won't find through usual Windows means. Heck, I know some legit programs that do that.
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My homepage comes up when I open my browser but it's on my tool bar and it's comes up when I open a new tab
 
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DubCoffman62;2217118; said:
My homepage comes up when I open my browser but it's on my tool bar and it's comes up when I open a new tab
Click to expand...

Yeah, probably just an add on/extension. What browser do you use? When you look at your list of extensions you will see it. Just uninstall it from there.
 
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DubCoffman62;2217124; said:
Thanks, this is going to be a doozy. I'm going to have to do it either manually or in safe mode. Not tonight though, tomorrow.
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Just uninstall your browser and install it again. I am sure it's in your browser. If you want to save your bookmarks, but use xmarks.
 
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Well, my computer done broke real good.

I had some sort of DisplayLink error this morning, but dismissed it too quickly to see what it was. Excel started freezing, and all Office applications. Windows Explorer started pausing on every action. Every Microsoft application gives me "Windows Explorer stopped working" errors.

Microsoft Security Essentials hangs on DisplayLinkUsbPort_5.6.31854.0.sys. Windows Defender hangs about as far through, but on ~GLH0023.TMP, no idea what that is. I see that some people have had to uninstall DisplayLink and delete the folder to get explorer.exe to stop crashing - it uninstalls, but the folder is locked with the key files intact. My unlocker gives a file error now. I try reinstalling DisplayLink and find that Windows Installer freezes now. Guess that explains why my attempt to install Windows updates didn't work.

I can't get to System Restore. And hey, look, real-time antivirus has been disabled, and freezes when I try to reenable it. I try running Spybot and PrevX - the first won't run and the second freezes about as far through as MSE.

On the other hand, my browser works fine and so do games.

Help would be awesome if anyone has suggestions on how to fix things when none of the basic tools are accessible. Otherwise, this may just be my last chance to wave farewell before vdrowning. Glub glub...
 
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Press F8 at boot time right after BIOS messages where the Windows loading screen would begin. Select Safe Mode and see if you can run System Restore from there. I'd roll back a month or so just to be safe.

You could also try going to the User Accounts and Family Safety menu in the Control Panel and create a new user for yourself and see if the problems exist under that account.

Also give Process Explorer a whirl. It's Task Manager on steroids (like a *nix 'top' command for Windows):

http://technet.microsoft.com/en-us/sysinternals/bb896653
 
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Thanks, Dryden. I think I figured it out... eventually, I heard one of my external drives clicking and saw somewhere that the system had been making thousands of attempts to access it (it was an older drive backing up my SSDs). With that disconnected (and boy was it running hot), everything started working and scannned clean. Looks as though I lucked out this time.
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