Not quite as bad as someone still using WP, but our phone billing section downstairs uses a jerry-rigged system that was piecemealed together using multiple (about 20) Access databases and Excel spreadsheets, designed back in 1998. Then, when they finally get done manually importing monthly billing data via CD from the phone vendor and hand-massaging about 20,000 records, they upload a zip file containing several Access databases and an Excel spreadsheet to a timed job on the server, which was written by some dude who had just got his PhD who decided to write the entire function into several .ddl files and an .exe file with absolutely zero documentation. So, when one of the billers downstairs invariably fat-fingers a data input and then the timed job on the server errors out, they freak the fuck out and ask our section (me) to troubleshoot what they did wrong. Our section chief has told them for about a year and a half now that our section (I) can do a complete rewrite from the ground up which would take about 6-8 months but would permanently resolve their issues (they haven't been able to bill customers for about eight months now), and all they need to do is come up with a requirements document, they just can't seem to find the time.