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Kidployees - Brats or Misunderstood?

ekeen

Banned
Has anyone had problems with the 18-30 year old entitlement mentality workforce or is it just me? I work in an industry with young 20-somethings who definately aren't willing to put in the time and demand perks or 'status' the first day on the job. These are people that refuse to work before 8 and after 5.

The attached article links 'job stability' as a rationale for apathy. I thought job instability meant 'have a plan b and skill set' and not 'slack off on the job, get fired and further eliminate career choices.'

I made the comment several months ago that a NY H.S. English teacher that I know made the comment that today's students don't know what a linking verb is but do know what a Bentley is.

Just wondering is others were seeing the same thing?

The Young Labeled 'Entitlement Generation' By MARTHA IRVINE, AP National Writer
Sun Jun 26, 4:43 PM ET



CHICAGO - Evan Wayne thought he was prepared for anything during a recent interview for a job in radio sales. Then the interviewer hit the 24-year-old Chicagoan with this: "So, we call you guys the 'Entitlement Generation,'" the baby boomer executive said, expressing an oft-heard view of today's young work force. "You think you're entitled to everything."

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Such labeling is, perhaps, a rite of passage for every crop of twentysomethings. In their day, baby boomers were rabble-rousing hippies, while Gen Xers were apathetic slackers.

Now, deserved or not, this latest generation is being pegged, too — as one with shockingly high expectations for salary, job flexibility and duties but little willingness to take on grunt work or remain loyal to a company.

"We're seeing an epidemic of people who are having a hard time making the transition to work — kids who had too much success early in life and who've become accustomed to instant gratification," says Dr. Mel Levine, a pediatrics professor at the University of North Carolina Medical School and author of a book on the topic called "Ready or Not, Here Life Comes."

While Levine also notes that today's twentysomethings are long on idealism and altruism, "many of the individuals we see are heavily committed to something we call 'fun.'"

He partly faults coddling parents and colleges for doing little to prepare students for the realities of adulthood and setting the course for what many disillusioned twentysomethings are increasingly calling their "quarter-life crisis."

Meanwhile, employers from corporate executives to restaurateurs and retailers are frustrated.

"It seems they want and expect everything that the 20- or 30-year veteran has the first week they're there," says Mike Amos, a Salt Lake City-based franchise consultant for Perkins Restaurants.

Just about any twentysomething will tell you they know someone like this, and may even have some of those high expectations themselves.

Wayne had this response for his interviewer at the radio station: "Maybe we WERE spoiled by your generation. But I think the word 'entitled' isn't necessarily the word," he said. "Do we think we're deserving if we're going to go out there and bust our ass for you? Yes."

He ended up getting the job — and, as he starts this month, is vowing to work hard.

Some experts who study young people think having some expectations, and setting limits with bosses, isn't necessarily negative.

"It's true they're not eager to bury themselves in a cubicle and take orders from bosses for the next 40 years, and why should they?" asks Jeffrey Arnett, a University of Maryland psychologist who's written a book on "emerging adulthood," the period between age 18 and 25. "They have a healthy skepticism of the commitment their employers have to them and the commitment they owe to their employers."

Many young people also want to avoid becoming just another cog who works for a faceless giant.

Anthony DeBetta, a 23-year-old New Yorker, works with other twentysomethings at a small marketing firm — and says the company's size makes him feel like he can make a difference.

"We have a vested interest in the growth of this firm," he says.

Elsewhere, Liz Ryan speculates that a more relaxed work environment at the company she runs — no set hours and "a lot of latitude in how our work gets done" — helps inspire her younger employees.

"Maybe twentysomethings have figured out something that boomers like me took two decades to piece together: namely, that there's more to life than by-the-book traditional career success," says Ryan, the 45-year-old CEO of a Colorado-based company called WorldWIT, an on and offline networking organization for professional women.

As much as some employers would like to resist the trend, a growing number are searching for ways to retain twentysomething employees — and to figure out what makes them tick.

"The manager who says I don't have time for that is going to be stuck on the endless turnover treadmill," says Eric Chester, a Colorado-based consultant who works with corporations to understand what he calls "kidployees," ages 16 to 24.

At Children's Memorial Hospital in Chicago, for instance, administrators have developed an internship with mentoring and more training for young nurses that has curbed turnover by more than 50 percent and increased job satisfaction.

Amos at Perkins Restaurants says small changes also have helped — loosening standards on piercings or allowing cooks to play music in the kitchen.

And Muvico, a company with movie theaters in a few Southern states, gives sporting goods and music gift certificates to young staffers who go beyond minimum duties.

"If you just expect them to stand behind a register and smile, they're not going to do that unless you tell them why that's important and then recognize them for it," says John Spano, Muvico's human resources director.

Still others are focusing on getting twentysomethings more prepared.

Neil Heyse, an instructor at Pennsylvania's Villanova University, has started a company called MyGuidewire to provide career coaching for young people.

"It's a hot issue and I think it's getting hotter all the time," Heyse says of work readiness. "There's a great amount of anxiety beneath the surface."


 
i fall into that young 20's age group (23), and i think i'm one of the exceptions to that. I have been working since i was 14 and i'm the 1st one to come in early and stay late if needed. But we do get a bunch in interns and summer help and i can easily relate to what you are saying. my department (IT) gets a new intern every 6 months for about 3-4 months and we make sure that within the first 2 weeks we always plan a late night to work on some project. with this new intern, it worked out that we got him and about a week later we replaced all of our network printers, so we worked a late night. when we scheduled it, he asked if it was manditory! then he bitched b/c he was going to miss a softball game. when the night was done (830-900) he was asking how late he could come in the next day (since his normal starting time was 9:00) i told him that he could be in by 9:05.
 
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Iam,

I didn't mean to paint everyone in your age group with the same brush but thank you for an honest response. What you have described just hit the nail on the head. In athletics, the kids that do the most work outside of practice seem to excel and it doesn't change in the workforce.

Another big problem is that leasing and financing companies are letting kids buy $200K+ first houses on interest only loans and lease BMW's for the price of a normal car loan but the kids turn the cars in after 2 years, most seem to go over their mileage and end up owning nothing..... This is definately not creating a positive environment.

I am all about having fun but beleive the old 'work hard, play hard' adage. Iam, it sounds like you are going to do pretty well and I wish you the best of luck.
 
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I've seen it, via interns that we get during the summer. Most of them are MBA school interns, and most of them feel like they're here to save us with their incredible intellect and "fresh, new business world" perspective. A lot of them do believe that they're entitled to quite a bit right off the bat. As far as work ethic goes, I've seen both those who work very hard and those who don't.

One of the problems I see here is that the company plays into this big-time. They want to bring people in from the top schools and then put them right into positions that are close, or equal to, ones held by people with more seniority. The reason that this pumps the egos of the new hires is that the company bends over backwards for them, while sometimes ignoring current employees with experience and MBAs from a fine, although not nationally known, business school.

I think it sends a bad message- both to the new hires/interns, who will most likely use this as a resume booster when they look for the next job that they're entitled to, and to the current employees, who feel like they're getting the shaft.
 
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I think DEB has a great point. I've worked at several different very large companies, and it's amazing who can get lost in the shuffle. The kids nowadays DO have this attitude, but large firms bending over backwards for a 22-25 year old with absolutely NO real world experience only propagates the problem, instead of helping it. I really think it works both ways....and the people that get hurt the most, and the fastest, are people like us, that have to put up with these lazy bitches - while at the same time, putting up with the company that enables the bitches.

If you can find a good company, that treats its people well, I think a lot of this "problem" goes down the hole. You'll still have these kids that come in and think they should be VP in a year, but they are quickly set straight - and then they either sack up and earn it, or hit the road. Either way, we're better off.

I am now working for another semi-large company that was founded in Columbus, and have been here about two years. I have initiative, and have basically made a name for myself within the company, and have moved up very quickly, and there does not appear to be a ceiling. Looking back, and looking around now, it is apparent that the most obvious way I established a positive reputation around here was by working hard, and working long.
 
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I work with employees of all age groups and I do not see the generational stuff. However, someone I work with who is forty years older than me does. We have both young and old people who fall in that category, so there is no absolute statement you can make about one generation versus another.

One thing I always find amusing is when they talk about how employees are not loyal to an employer. When I read these statements I assume it refers to someone leaving voluntarily to work elsewhere. I really do not see how they assume blind loyalty when all around us you see and hear stories of people losing their jobs after working for a place for decades. If anything, they have helped to create that situation.
 
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BuckinMI:

This is what I said at the beginning:

The attached article links 'job stability' as a rationale for apathy. I thought job instability meant 'have a plan b and skill set' and not 'slack off on the job, get fired and further eliminate career choices.'

Unfortunately there is no such thing as job stability....but harder works get's everyone more opportunities and skill sets. Such is life in an evolving economy.

And my point about a plan b, well i have a c and d too. :wink2:
 
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ekeen said:
BuckinMI:

This is what I said at the beginning:

The attached article links 'job stability' as a rationale for apathy. I thought job instability meant 'have a plan b and skill set' and not 'slack off on the job, get fired and further eliminate career choices.'

Unfortunately there is no such thing as job stability....but harder works get's everyone more opportunities and skill sets. Such is life in an evolving economy.

And my point about a plan b, well i have a c and d too. :wink2:

Ekeen,

I wasn't referring to you, but the article. I just find it funny how corporations can cheer about loyalty and then turn around and eliminate these same positions. It is always a good idea to have those backup plans. Mine is to win the lottery!
 
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i guess i should point out that i am in this age group as well(23) and i have my own take on at least part of the reason that it has turned out like this.



First, ever since i can remember my schools preached teamwork, and trying your hardest, and that all important buzz word, self esteem. The late 80's and early 90's couldnt teach their kids fast enough that a participation ribbon in a swimmeet was just as good as first place. They were always quick to give "extra" points on tests, and you really had to suck at something to make a "c" in a class. I mean god forbid that you do average on a test. Kids in my generation have been told that they are "special" and that we can "make a difference" and can do anything we want. What do you know? Turns out we believed it.


oh yeah, and because i "learned" to spell through phonics instead of wrote I am now the worlds greatest speller.
 
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Such labeling is, perhaps, a rite of passage for every crop of twentysomethings. In their day, baby boomers were rabble-rousing hippies, while Gen Xers were apathetic slackers.

Ding...

I think that's jsut how 20 year olds are, you have to learn by experiencing things just like anything else... I'm sure the last generation that didn't get tagged like that was the WWII generation... and they had other things to attend to other than slacking at work...
 
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FKAGobucks877 said:
...The kids nowadays DO have this attitude, but large firms bending over backwards for a 22-25 year old with absolutely NO real world experience only propagates the problem, instead of helping it. I really think it works both ways....and the people that get hurt the most, and the fastest, are people like us, that have to put up with these lazy bitches - while at the same time, putting up with the company that enables the bitches.
Sounds like the NBA to me.
 
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I knew this young guy, 22-23 guys old new engineering graduate. He thought he knew everything and was out to prove it. Funny thing was he learned quickly how little he did know. But this guy did not feel entitled and he worked more than 3000 hours a year the first few years. He also did almost any job asked and never complained.

Funny how far I have come.

I do deal with the younger generation and think some have unrealistic expectations. Age and experience tend to correct those assumptions.

I think you are all correct that you need to think as yourself as a company of one. I always network and talk with every recruiter that calls. The rules have changed.
 
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